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Refund Policy

Last updated: July 23, 2026

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all Highland Heritage Club memberships and gift subscriptions. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your order date.

How to Request a Refund

Refunds are processed by our payment provider, Paddle. To request a refund, please visit paddle.net and use their refund request form, or contact our support team at hello@highlandheritageclub.com and we will be happy to assist you.

Refund Processing

Once approved, refunds are typically processed within 5–10 business days and will be credited to the original payment method. Processing times may vary depending on your bank or card issuer.

Gift Memberships

Gift memberships follow the same 30-day refund policy. The refund will be issued to the original purchaser's payment method unless otherwise arranged.

Subscription Renewals

If you cancel a recurring subscription, you will continue to have access until the end of your current billing period. Refunds for renewal charges are available within 30 days of the renewal date if you have not used the membership during the renewed period.

Contact Us

If you have any questions about our refund policy, please reach out to hello@highlandheritageclub.com.